To home owners
Away to PA manages own homes and homes of others. Started as a group of individuals, owning homes in Poconos we let few property management companies manage our estates. Unfortunately each time it resulted with complete dissatisfaction and lack of trust. We felt that our homes were treated differently to the ones owned by the management company. Having complete lack of transparency we could not effectively monitor effeciancy. We decided that home owners and guests deserve better experince and started own management company. All company employees share same vision and have different backgrounds, allowing each bring unique customer experience.
We devote special attention to employee hiring process and training. We take each employee through all phases of management business. We take new employees to work sites and show good and bad examples of work done.
"We truly believe that guests are our main asset and try to make them happy with every minute of the stay"
Away to PA established business relationship with many sectors of the house servicing business: well trained cleaning crews and supervisors, plumbers, handy men, electricians, lawn movers, accounters, lawyers. We react fast on client's issues by sending appropriate stuff to the home.
Trust is crucial in our business. Dealing with cash flow, we take transparency very seriously. Home owners get periodic reports with all details on profit and expences.