To Home Owners

To home owners

Away to PA manages own homes and homes of others. Started as a group of individuals, owning homes in Poconos we let few property management companies manage our estates. Unfortunately each time it resulted with complete dissatisfaction and lack of trust. We felt that our homes were treated differently to the ones owned by the management company. Having complete lack of transparency we could not effectively monitor effeciancy. We decided that home owners and guests deserve better experince and started own management company. All company employees share same vision and have different backgrounds, allowing each bring unique customer experience.

We devote special attention to employee hiring process and training. We take each employee through all phases of management business. We take new employees to work sites and show good and bad examples of work done.

"We truly believe that guests are our main asset and try to make them happy with every minute of the stay"

Away to PA established business relationship with many sectors of the house servicing business: well trained cleaning crews and supervisors, plumbers, handy men, electricians, lawn movers, accounters, lawyers. We react fast on client's issues by sending appropriate stuff to the home.

Trust is crucial in our business. Dealing with cash flow, we take transparency very seriously. Home owners get periodic reports with all details on profit and expences.

Professional home management

Experienced well coordinated team possess cross functional experience for home management. Our experience spans from marketing to post sale referrals.

Efficient home maintenance

One of the most important goals is to keep house in brand new condition. Our crew of low - cost but efficient local handy men, cleaners, managers helps us keeping the house in the best shape. We strive to lower your home maintenance costs with our seasoned management experience.

Transparent reporting

Finance part of our relationship does not have to be complicated. We provide detailed reporting using classic accounting principles and firm intention to have full trust between us. Feel free to ask any questions about the financial home performance.

Experienced home marketing and sales

Successful vacation rentals business starts with the basics: home furnishing and renovation, defining target segments, building pricing strategy and selling to prospects. We employ experts in each area to help you enjoy your pretty statements.

WHY Away to PA?

Successful management experience

The best proof of our successful management is our busy calendars. Away to PA utilizes full scope of resources to get highest booking rate. We never use formal approach to home guests, therefore taking care of unique needs of different groups

Deep understanding of the process

It takes experience and mistakes to learn what works best in vacation home rentals business. Away to PA breaks down the whole process into phases from inquiry to post visiting referrals to make sure each phase fully optimized

Picking the best practices of the industry

The market is constantly changes, therefore it's important to be aware of the best new trends. We constantly overlooking the industry to catch those latest customer preferences

Fastest inquiry response time

Sales is all about "striking the iron while it's hot". Our managers on average reply to inquiries within 5 minutes of receiving it, therefore catching customer's peak interest. We closely monitor industry practices and are proud to be at the top of the list. We don't take management process formally, so if we get a phone call at 11pm and are able to reply - we always do! Also we have a team of local reps, who can quickly arrive to the home for issue resolution.

98% customer satisfaction rate

We continuously check how we are doing via customer surveys, follow up calls and website comments. We also take seriously any recommendations guests might suggest to optimize overall customer experience.